The Maples Niseko

Best Hotel in Niseko

We were in Niseko for skiing. This is in my opinion a very large, clean apartment, the ski lift is just there, right outside the apartment. The room has a washing machine. The only one missing is the onsen, however you can fine great onsen at the neighbouring hotel.

rully m, 5 -денна сімейна мандрівка, 10 лют., 2020

Дійсний відгук користувача Hotels.com

Amazing location and even better service

The Maples service was amazing, from the front desk to the bell hops and concierge, everyone helped to make our ski holiday one to remember. It doesn’t hurt that the ski lockers were perfectly located next to a lift for ski in/ski out access. We will definitely be coming back!

Michael, 4 -денна сімейна мандрівка, 2 лют., 2020

Дійсний відгук користувача Hotels.com

The position was excellent and true ski in ski out . Apartments were roomy and clean

10 -денна сімейна мандрівка, 11 січ., 2020

Дійсний відгук користувача Lastminute

Prepare breakfast yourself :)

We had a nice stay here, where the hotel acts like a serviced apartment. Excellent location and truly ski-in and ski-out. Our room rate was expensive but I guess everywhere in Niseko is expensive. The only disappointing point is that breakfast is not served in this establishment. (Need to sort that out yourself).

Philip, 6 -денна сімейна мандрівка, 17 лют., 2019

Дійсний відгук користувача Hotels.com

Clean

Clean. Near slopes. Needs a restaurant/bar/breakfast place

5 -денна мандрівка, 15 лют., 2019

Дійсний відгук користувача Hotels.com

Convenient location and spacious room

* Ski-in and ski-out - ski to Ace Family Ticket Centre and chair lift * Convenient location - 2 mins walk to supermarket, cafe and restaurants * Spacious room * Hotel offers free transportation to nearby restaurants / locations

4 -денна сімейна мандрівка, 7 лют., 2019

Дійсний відгук користувача Hotels.com

The Maples

Great ski-in/ski-out location.

Chris, 8 -денна сімейна мандрівка, 21 січ., 2019

Дійсний відгук користувача Hotels.com

My family stayed in Maples for 5 nights in a 3 bedroom for its convenient ski in ski out location with full kitchen. Unfortunately, even though we expected some hiccups in a new hotel, the level of service and amenities provided are subpar and underwhelming. It is not worthy of its premium cost. First of all, the 3 bedroom is more like a 2 + 1, with the smallest room not even enough to house 2 futons. 1/4 of my futon is squashed against the thin sliding door, which we have to lift up everytime when opening the door to avoid the horrible scraping sound. Secondly, there are 2 rooms with thin and slightly transparent sliding doors, providing little privacy for people who need to change for their silhouettes can be seen. There are also no locks provided for such doors. Thirdly, housekeeping is horribly sloppy. For 6 nights, we were provided with 2 housekeeping services. The first housekeeping looked like our rooms were barely touched, with no replenishment of toiletries and futons not made up. I've have had much superior housekeeping services in 3 star hotels in Japan so this reflects poor training. Fourth, the quality in hospitality training among the staff is inconsistent and lean towards being inexperienced overall. A particular distasteful incident occured also due to a lack of customer-centric attitude. 3 days before checking out, we requested at the reception for late check out - and the working personnel verbally agreed, mentioning that it wouldn't be a problem. On th

6 -денна мандрівка, 16 груд., 2018

Дійсний відгук користувача Expedia

If have onsen or just bathtub that will be more perfect.

5 -денна мандрівка, 1 лют., 2020

Дійсний відгук користувача Expedia

立地が良く、新しいだけで、 値段に見合うクオリティでは全くなかった。 久しぶりに、残念で腹正しいサービスを受けた。 二度と行かない。

T, 2 -денна мандрівка з друзями, 30 січ., 2020

Дійсний відгук користувача Expedia