Holiday Inn Express & Suites Portland Airport - Cascade Stn, an IHG Hotel

so comfortable, we love staying here especially after a long day of traveling

Would of let me check in 45 minutes early so had late check in,next time will stay elsewhere,they really didn’t seem to care about customer service just another number.

Always love the convenience of this property and comfort.

Wonderful service. Check in easy and staff was very helpful.

The property was beatiful and staff were friendly, but several things just made you shake your head and ask, why? Shelf in beautiful shower was broken and not cleaned well. Banging and laughing in the hall went on until late. "Covid" continental breakfast included cereal, in a baggy without milk, a bowl or a spoon. Yogurt, also without a spoon, was past it's due date. Room coffee only inculded on regular and one decaf pod and one cup. It was frustrating when came with 4.7 stars... not even close.

Everything was excellent, clean and safe at this hotel. The only thing I didn’t like was the bed. Extremely hard. My whole body hurt the next day. This seems to be a trend in hotels lately. I’m assuming it’s so they can extend the life of the mattress. It’s very unfortunate. I might reconsider staying here because of this. Everything else was good.

From calling for the shuttle all the way through checkout, the staff here was amazing.

Clean room. Easy checkin. Had good snacks in light of breakfast due to COVID-19 precautions. Desk person for check-in was a very rude young gentlemen who seemed inconvenienced each time we had a basic question (such as "can I get a few more coffee pods for the morning.") The lady working in the morning in his pleasant could not have been any more awesome so she balanced him out. Will return again. Good value for dollar.

Nice and efficient afternoon and morning shuttle service.