Renaissance Columbus Westerville-Polaris Hotel

Hotel was a easy 4 star hotel stay a nite for surgery at St Ann's. The hotel staff was great everything was clean . Room was very nice don't understand some of the reviews. Like the refrigerator was in cabinet and was cold. Someone said furniture was cheap as they say can't please everyone. I will stay at this hotel forsure. P.s Hotel staff after we checked out said wife could come back and hang out in lobby. As hospital wouldn't let anyone in other than patients. Save her 5 hours of sitting in the car in the cold.

Wow! Beautiful location and room, and staff was so nice and friendly.

We had a nice stay. Staff was friendly and helpful. Would definitely stay there again.

Great common spaces. Room design is not very thoughtful. Wasted space on coat hooks that could have been closet space. Toilet is not enclosed, meaning only one person can use the bathroom at once - even though there's room to close off the toilet. Impossible to turn bedside sconces on or off while lying in bed due to the position of the switch. No trashcan near bedroom desk - only one, in the bathroom. Shower didn't maintain temperature, resulting in alternating scalding hot water and tepid cool water. Finally, someone entered our room at 7:45 a.m. without announcing themselves first, which if it was housekeeping indicates a serious lack of training, and if not, indicates a problem with re-use of electronic door lock codes.

The room was amazing the staff was fantastic. But the bed was horrible one of the worst beds Iv ever stayed in.

Nice hotel Quiet and clean

Nice hotel

The room was very comfortable and clean. The food was ok. The service was very good.

Clean, quiet, modern, trendy. Appreciated that it was not just another box room with a bed. Staff was pleasant, nice, helpful. Offered a coffee bar, regular bar, food. Good value for the price.

Excellent service. Very clean and modern. Cleanliness is extremely important during this pandemic