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Курорт категорії «4 зірки» із 2 відкритими басейнами і зі зручним сполученням з торговельним центром; Пляж Тумон – зовсім недалеко
It was more than I hope it would be in a good way. The room and the view were outstanding…
3 бер., 2022
Compare with pictures, more old furnitures had. But it has nice ocean views
3 бер., 2022
Нагадуємо: зібравши 10 наліпок, ви отримаєте 1 бонусну* добу
У цьому помешканні впроваджено додаткові заходи санітарно-гігієнічної обробки приміщень та заходи безпеки гостей.
Помешкання обробляється дезінфекційним засобом; контактні поверхні обробляються дезінфекційним розчином після виїзду кожного гостя; прання постільної білизни і рушників проводиться при температурі щонайменше 60°C.
Соціальне дистанціювання; працівники помешкання носять індивідуальні засоби захисту; в основних контактних зонах встановлено акрилові екрани між працівниками і гостями помешкання; регулярне вимірювання температури тіла працівників помешкання; послуга вимірювання температури тіла доступна для гостей; дезінфекційні засоби для рук для гостей.
На сніданок, обід і вечерю можна замовити індивідуально упаковані страви.
Це помешкання приймає кредитні картки. готівкою заплатити не можна.
* Щоб отримати додаткову інформацію або дізнатися про додаткові платежі, див. відомості про збори й правила
Excellent views!
Ginger, 1 -денна мандрівка з друзями, 1 бер., 2022
Дійсний відгук користувача Hotels.com
Did an overnight transit. Was clean and comfortable. AC's were a little difficult to control. Japanese-style shower was nice. Did not get to enjoy view or amenities as we had to leave early morning for flight. Airport shuttle available but pricey. Hotel deli closed early due to lack of people staying at hotel during these times.
Joshua, 1 -денна сімейна мандрівка, 23 січ., 2022
Дійсний відгук користувача Hotels.com
I liked everything. I was close to the places I wanted to go to by walking distance.
Rachel, 4 -денна мандрівка, 10 лист., 2021
Дійсний відгук користувача Expedia
Great balcony views and infinity pool.
Christopher, 5 -денна мандрівка, 28 вер., 2021
Дійсний відгук користувача Hotels.com
While i was staying in one of the two rooms i purchased that was decent and clean; the others in the other room said it wasn't good. I was told about the carpet being messed up and a bunch of rust in the bathroom. They seemed to have a different experience when i thought all rooms was supposed to be the same. We also didn't have enough cups with all of us together. We all agreed too that hours for different things were stupid. How are you gonna have a pool only open from 2-8pm and on certain days of the week? The other hotel next to us had people all day and night in the pool everyday, and their pool had fancy lights too. Next time i most likely will stay somewhere else bc of these stupid hours and my friends complaining about their room.
3 -денна мандрівка з друзями, 7 серп., 2021
Дійсний відгук користувача Hotels.com
Kimberly at the front desk was the best! She saved our stay since the room was not ready for a few hours after we got there. Food was amazing, pool was nice. The jacuzzi was luke warm which shouldn’t be a problem since it’s normally hot out, but during rainy season, warm water is needed.
1 -денна сімейна мандрівка, 23 лип., 2021
Дійсний відгук користувача Expedia
The water temperature in the shower kept switching from extremely hot to extremely cold and back even though it was set for a certain temperature. The TV in the room wasn’t working. The pool floor was rough and had scrapped our feet. The main pool was closed, it was green but the kids pool was open and the green water from the main pool was still seeping into the kids pool. The hotel policy doesn’t allow outside food into the pool area. The pool bar staff said I could purchase items from their deli in the lobby since the pool bar had limited items. When I had brought drinks down to the pool, the hotel staff had loudly approached me for the items I had bought from their deli in the lobby that other guests were looking. I had to explain to the staff that I was told it was ok to do so since it wasn’t considered outside food as it was purchased from their establishment. He still continued to argue with me until I told him to take it up with the pool bar staff. Everyone else was nice and professional.
1 -денна сімейна мандрівка, 20 лип., 2021
Дійсний відгук користувача Expedia
Staff was very accommodating especially towards any inconvenience we experienced while there. The only thing that was upsetting was we had this free coupon to use at The Cabane by the pool side but the lifeguard told us we can only use it on weekends. We did not have a chance to use it as we werent staying thru the weekend. As we were checking out, we saw that people were using the Cabane and it wasn't a weekend. That was the only disappointing thing.
5 -денна романтична відпустка, 10 лип., 2021
Дійсний відгук користувача Expedia
Nice clean and quiet, respectful staff. I will definitely stay here again.
1 -денна сімейна мандрівка, 9 квіт., 2021
Дійсний відгук користувача Expedia
This was my first time staying at Lotte... and I should’ve stayed somewhere else. It was not worth the amount of money I spent for one night alone. I expected Lotte to be a better stay than the many hotels I’ve been to on Guam. I actually canceled my stay with Sheraton and switched to Lotte last minute, which I absolutely regret doing. I strongly suggest Westin or Sheraton if you want your expectations met. I’ve stayed at Sheraton before for less than the price of this room and they did not have the issues Lotte had. The infrastructure of the bathroom needs to be redone; the sink spattered water all over me when I turned the water on, so I had to change my outfit. The shower head had lime scale deposits, so I opted for the bathtub. The bathroom doesn’t have a door, it has a closet-like partition and does not lock. I went looking around for an ice machine and one of the front desk people led me the wrong way, so I had to ask someone else. The lamps and tables had dust on them. The thermostat in the room kept resetting itself, so the room stayed warmer than I needed it to be. I’ve definitely stayed in worse places, but at least the price for those places were justified. The most satisfying points of my stay had to be the view, the comfy bed, and the kind hotel staff. However, I will never stay at Lotte again. I usually do not post bad reviews, but I think sharing my experience will keep others from making the same mistake. Expensive does not mean better quality!!!
1 -денна сімейна мандрівка, 12 лют., 2021
Дійсний відгук користувача Expedia