CityFlatsHotel - Holland

Front desk staff appeared unprepared and uneducated. We asked if breakfast was complimentary and one of the young women had to ask her boss. Bar staff and workers at the grab and go station were blatantly rude. My friends and I ordered bagels one morning and asked for them to-go. When they came out on real plates we reminded her we wanted them to-go and she huffed, stated, "Well I didn't know" and slammed the plates down.

Great hotel, great service! We stayed for a getaway weekend. We were half a block away from downtown holland, we were able to walk anywhere and everywhere within the area. Fantastic breweries and shops. Hotel was clean, quiet, private and accommodating. Bed was very comfy. We only ate breakfast at the hotel but it was the best away from home breakfast we’ve ever had!

This hotel is wonderful! Our room was incredibly comfortable and homey. The staff was very welcoming and helpful, as well! Prices of the bar and restaurant were reasonable, and everything we ordered was high quality! Downtown Holland is a nice area, and CityFlatsHotel is conveniently a 5-10 minute walk from all the best stores and restaurants. I truly enjoyed my stay here, and would come back!

Great

Our room was amazing, we had to hunt for our room as the numbering system seemed non sequential. We opened the door to a fabulous room. We had been planning on redecorating our home, after seeing this room, we have ditched our previous plans and hope to use several ideas discovered in our room. Loved the bed. I cannot remember waking up so refreshed. Staff was wonderful!