Mitsis Grand Hotel Beach Hotel

For a 5* hotel the accommodation was very disappointing. The Food in the main restaurant was not great, but the other restaurants were amazing. It was a nice break overall, however, would not be keen to return unfortunately.

Jade, 5 -денна романтична відпустка, 18 жовт., 2021

Дійсний відгук користувача Expedia

Very friendly and accommodating staff.

4 -денна сімейна мандрівка, 28 лип., 2021

Дійсний відгук користувача Expedia

Grand Mitsis Hotel Stay 2021

This hotel is all inclusive with friendly staff, great service and air conditioned rooms with a lot of space and comfort, Food was great, bar staff was friendly!

Jeffrey H, 4 -денна сімейна мандрівка, 11 лип., 2021

Дійсний відгук користувача Hotels.com

מלון נהדר לחופשה

אנשים מקסימים שירות מעולה של כל העובדים. המלון זקוק לעבור שיפוץ ולפחות בתור התחלה להחליף את המיטות שיזוף בבריכה.

Adi, 1 -денна сімейна мандрівка, 24 черв., 2021

Дійсний відгук користувача Hotels.com

Hotel in a great location, excellent service, very courteous, clean, excellent dining room and even kosher can be ordered

eyal, 5 -денна мандрівка, 19 трав., 2021

Дійсний відгук користувача Hotels.com

Good hotel great location

The grand is a lovely central based hotel stayed a few times,whilst in rhodes. Mitsis brand are fab . But was left a little disappointed this trip. Hotel extremely busy and was disappointed with covid safety measures. Large que for food no distancing Very limited selection in main buffet which i know is due to covid but perhaps a re think might be worth considering too many in at same time. Was very surprised for mitsis group as members and stay in mitsis hotel on regular basis. Having stayed else where during pandemic can only compare to that and was left a little disappointed sadley. Hotel rooms also needs,a refurb rooms are very old and unloved and look very tired although always clean Staff as ever very friendly and helpful. Love were the grand is ans could be amazing if given same love and attention others in group have had

Jayne, 2 -денна сімейна мандрівка, 24 жовт., 2020

Дійсний відгук користувача Hotels.com

Room towels were scratchy and bathrooms especially the showers were not great, curtain not screen and no adjustable shower head

Tim, 5 -денна романтична відпустка, 18 жовт., 2020

Дійсний відгук користувача Expedia

he good the bad and the ugly.

Overall the food was good but the restaurants around the pool all close at 8pm. The drinks were awful. The daily fight for a sunbed was a nightmare, arguments, security called, not five star at all. The pool at the front doesn’t open until 10am and security guard it!! We gave up and went to the beach opposite, 5 euros for the day sun bed and brolly, peace and quiet. The bathroom, well, what to say? Anyone with even slight mobility could not get into the very high sided, narrow bath, ( with no plug) the small shower head about 5 foot 6 from the floor on the wall, flops down and sprays water everywhere, you cannot stand underneath it. The sink leaked, hairdryer burns your hand after a minute or so. This is NOT a five star hotel. Banging thumping music until 11pm, ( because the law allows it I was told) when I rang down to complain. Staff are very friendly apart from reception and guest services who lie to you. I paid for a room overlooking the garden and upon arrival looked out onto a slab of concrete. The porter rang down and was told the hotel was full so I went down and on my way to view another room, I asked if he hotel was full, no, she said!! You have to book three days in advance for the Italian and Chinese restaurants, we never managed to get a booking at the Italian, the Chinese was not what I call it spaghetti instead of rice? I would not recommend this hotel or go back.

7 -денна мандрівка з друзями, 9 жовт., 2020

Дійсний відгук користувача Hotels.com

Great hotel with good facilities

The food at this hotel is excellent and there are a variety of places to eat at all hours of the day. The staff are a credit to the hotel and it is very well kept. There were not enough sunbeds due to covid social distancing and people would leave summers unattended for hours, this could have been regulated and policed better to avoid sunbeds being hogged by guests. Our room was a little dated and could do with a lick of paint, the rooms definitely let down my overall opinion about the hotel but all in all we were very happy with our stay and would highly recommend it.

Zaina, 4 -денна мандрівка, 8 жовт., 2020

Дійсний відгук користувача Hotels.com

Most of the hotel staff were fantastic apart from Guest Relations, who weren't helpful at all. There was no information about the hotel & services. The hotel was very clean. The bedrooms were more 3* than 5* - very dated and the old wall mounted hair dryer in the bathroom was awful - not only did it blow out an awful smell, you couldn't hold the dryer in your hand as it got too hot. The booking system for the Asian and Italian restaurant was terrible and for the 9 days only managed to get a booking for 1 night in each. However, the quality of the food in all the restaurants was great. Sunbeds... terrible!! People obviously put their towels on the beds the night before because at 6am in the morning there were no beds available in the "sun spots" around the pool edge. The hotel needs to have some sort of policy in place to address this issue... this was a problem visiting in October, so not sure what it would be like in the high season.

9 -денна мандрівка з друзями, 6 жовт., 2020

Дійсний відгук користувача Hotels.com