Boracay Grand Vista Resort & Spa

Please, avoid this hotel. We booked a room with breakfast for 3 nights. Upon checkin we were told breakfast wouldn't be included despite our booking confirmation stating 'Free Breakfast'. We were charged for breakfast upon checkout and had to argue daily to get them to rectify their error. We witnessed several other check out arguments while waiting for the shuttle, with the hotel attempting to charge extra fees for rooms which were prepaid. The free welcome drink coupon was nice, until you find out it is for orange juice only. The breakfast buffet had no western options but pancakes and had ants crawling around the utensils and on/in the syrup. Toilet paper is only provided upon request so you may want to request it at checkin. They make you sign a document on checkin that they will charge you for any marks on the towels or sheets, and you are limited to one towel per day, which you have to queue up in the morning to be issued and sign for it. The hourly shuttle to D'Mall is the only saviour of the hotel, your only escape. Be sure to queue early though as you'll be competing with staff finishing their shift and locals who know the driver for a seat.

The hotel was nice but at least my room was in need of a major renovation. Everything including the tv remote needs to be updated. The bed, the shower, the toilet, and private pool all need to be upgraded to the something modern. I'm sure this was a beautiful room in 1984, but unfortunately this is 2014.