Sherwood Exclusive Lara, All Inclusive

Reception staff was unfriendly and not helpful. They did not have an iron table. House keeping just barged into our room. Hotel is out dated and nothing like shown in pictures. Spa and pool closes early. Food is repetitive and didn’t taste too great.

I do not like some food. Some times it’s over fried. No pork meat. Cleaning stuff don’t understand English. I like conditions of beaches.

I liked the variety of pools, beautiful view , clean and friendly staff 😍 ... i will be back for sure

The hotel is excellent , the food was great and there were a lot of options . The hotel has a beautiful beach with many seats and sun beds however the beach walker was closed everything was perfect except the room service was slow to respond and the cleanliness could be improved

Location is nice, area is big and facility is good, some of the staffs is rood , the foods is not bad but not unique In total i naver select this facility again

Over hyped hotel. Staff don't speak much English. Food isn't of great quality. Food options are many but not that great with taste. Only grill options are good. December visit and the place was not busy. Many restaurants and outdoor places are shut down which is not mentioned anywhere prior to booking. 3 swimming pools are shut. There are many entertainment activities in the hotel and night like karaoke and live shows but not that great. Many outdoor activities are shut down. Alcohol is 24x7. Food timings are not 24x7.

Waste of money. Bad food and same food every single day. Upon arrival I was told to go eat at the restaurant which I did and I find the food cold and at the drinks station there was dead flies inside the juice drinks. Told staff about this and they just ignored the problem. The staff there are very rude. Hotel itself is outdated and little dirty. Stayed at many 5 star hotels and this is definitely not a 5 star standard. The beach itself is dirty. Allergy sufferer worst nightmare no labelling of food and staff don’t know either. Wanted to speak to the manager and was promised a call back on several occasion but nothing. No iron in room and there is charge of €1.50 euros per item for ironing. I would rather pay a little extra and stay at hotels next to this monstrosity. There are some very impressive hotels on the same stretch. Avoid this place.

No internet anywhere in the hotel, they claim to it being fixed but after 4 days, nothing. Air-conditioning is very poor we were sweating our heads off in the 32 degrees seating area and restaurant. An over crowded hotel, 2 receptionists at all time to handle 1000 guests, managers are nowhere to be found, not a real 5 star hotel although the food is excellent but we were not there just to eat. Pools water very warm due to lack of filtering. Never again.

great location for shops, clean pools and beach. Food was excellent, great variety. Spa and turkish bath amazing. Overall wonderful experience. Only disappointment was the front desk staff, rude at times.

It is not all bad. The place is clean and nice. The beach is clean and nice. The rooms are clean and what you would expect. The customer service generally is very poor. The front desk staff and reception are useless and rude. The bar and resturant staff are really nice and helpful. The taxi and photographer companies that work in the hotel are outstanding. The food is quantity over quality. Lots and lots of mediocre food. They would do a lot better having less variety but better quality. Their child care is 4 and up so if you are interested in any of those services forget it. Even over 4 I would not really trust my child is in safe hands. They have no irons available and you have to pay for the ironing service which takes at least a day so creased clothes is pretty much a given. It is also super expensive. About 4 Euro an item. They have a la carte restaurants but you need to book 1 day before or you have no chance of getting in and you are subjected to the buffet. Some nights they have loud live music so forget getting to sleep any time before midnight. If you have small kids that is torture. It has been a nice trip but would we stay there again... no. This is definitely not 5 star. A decent 3 star is more realistic by International standards. The clientele also was quite rough. Some had zero manners. You also get ripped off with late checkout services. You only find out on the day if it is possible and it is 10 Euro an hour.