Four Points by Sheraton Santiago

Spent three nights at Four Points by Sheraton with my wife while in Santiago. We hardly spoke any Spanish but the staff were extremely patient and helpful with us. They pointed out several places to spend our time while there. The hotel is conveniently located in the Providencia district of Santiago in close proximity to several amenities, including shopping malls and restaurants. Make sure to try the restaurant Baco across the street while you’re there.

The hotel was beyond accommodating in every aspect! Being able to book a tour in the lobby was a big plus. Loved the area, would definitely recommend!

1) Unfortunately when I arrived, I could hear a consistent drip coming from the bathroom. I determined that there were no open faucets in either the shower or sink. The drip originated from the toilet which when I tried to flush, was non-functional. I had to request to be moved to another room. At first I was told that they had no other rooms available, then appx. 15 minutes later I was indeed moved to another room. 2) At one point during my stay, I kept receiving phone calls which I ignored, and then received a loud knocking on my door by hotel personnel, only for them to them to say to me that they had the wrong room. The stay was Ok, but with the aforementioned inconveniences. Perhaps anomalies. Otherwise, Ok.

Very friendly and professional

The hotel is very clean, with a good breakfast. Staff was very helpful