Caribbea Bay Resort

Caribbea bay: A place to relax with family

What a beautiful place to stay!.I will definitely come back again.The staff was so freindly and professional.

Devaris, 4 -денна сімейна мандрівка, 18 груд., 2021

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Had issues at check in, hotel struggled to find the booking and payment confirmation. Issues with your systems coordinating? Other issue, only serving instant coffee is a no no! 🙈

Brian, 1 -денне відрядження, 17 трав., 2019

Дійсний відгук користувача Hotels.com

My two cents

Unhappy when the hotel brought in a very noisy dozor to pave the water front at a time the hotel was full and guests were at the restaurant for breakfast/lunch. Very inconsiderate and disrespectful to guests. I was not impressed at the lack of variety and choice at the restaurant. This being an Easter weekend the hotel didn't prepare any special menu or event. Seems the resort was under managed or has no business creativity for special occasions. There are too many men (old) serving at the restaurant and service is extremely slow and ineffective. The young girls seem to get frustrated at the lack of leadership and efficiency. However, I was pleased at the friendly service by the receptionists and housekeeping staff.

Girmay, 2 -денна мандрівка, 19 квіт., 2019

Дійсний відгук користувача Hotels.com

Shocking food

I think that the overall stay was fine but not a place that we would like to spend more than 1 night at the food and drinks were very over priced and it was a battle to get hot water in the rooms, the staff was very friendly and helpful.

Grant Roest, Сімейна подорож, 2 квіт., 2013

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Can't imagine anything better in Victoria Falls

The room was good. The service great. The setting ideal. Made our stay in Vic falls all the better. Can really recommend the place

Harold Wilson, Інша подорож, 26 лют., 2013

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Although renovations were being carried out at the hotel (which we didn't know until we arrived) there was very minimal noise and staff were very helpful

Інша подорож, 20 груд., 2016

Дійсний відгук користувача Expedia

Good place for a short break

Very hot area, but the pool and the water slide make it an enjoyable experience. It would have been better if they opened up the second pool (to reduce the number of people in the one pool). The staff is great and very accommodating, with the restaurant offering a really great selection of food. My wife and I spend 4 nights there and we enjoyed it. It was a very relaxing experience which would recommend to anyone looking for a break from the usual.

Tich, Інша подорож, 4 січ., 2016

Дійсний відгук користувача Expedia

The best view but the hotel needs tlc and good management all round

Room 9, Інша подорож, 1 січ., 2014

Дійсний відгук користувача Hotels.com

Bad experience saved by management

Having stayed at Caribbea Bay 30 years ago I had very high expectations and should not have been disappointed when the hotel did not live up to my expectations as it is now 30 years older, with little maintenance undertaken. We were booked into a standard room and were dismayed to find the curtains hanging haphazardly, bath and bathroom walls covered in mildew and roofs on the adjoining units missing and our view obscured by a run down block with stains and leaking gutters. Walking through the hotel we noticed that most of the building were in a similar state of disrepair, the second pool was not working and the "beach"had been washed away. We did not wish to raise these issues, but after persistence by Maureen (F & B Manageress) we discussed the matter with the GM - Amanda Matema - and what a fantastic lady. She conceded the hotel's weaknesses and confirmed that they were busy with upgrades, were repairing the pool and the beach had been washed away 3 days previously in a serious storm. Whilst she could not refund any monies, she did arrange for an upgrade to a Villa and what a difference and this saved our holiday as the room was spacious, well maintained and had a fantastic view. I highly rate the professionalism of the staff but would not recommend the standard rooms until the renovations and upgrades are complete.

Stephen, Романтична подорож, 21 січ., 2017

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Très bel hôtel au bord du lac Kariba

D’architecture exotique, très bel hôtel en bordure de lac, cadre magnifique : c’est superbe. Le personnel est très aimable, disponible et de service. Le petit déjeuner est moyen et les repas à la carte sont correctes pour 40 USD. Dans l’hôtel, une agence tour operator très bien avec 2 heures dans le bush pour voir les gros animaux d’Afrique de près pour 45 USD par personne : à faire absolument et cette agence propose aussi un transport par taxi à 250 USD entre Kariba et Harare. Voir également le petit marché artisanal typique sur la plage de l’hôtel. En résumé, c’est un Hôtel que je recommande.

Dominique, Відрядження, 13 лип., 2013

Дійсний відгук користувача Hotels.com