Hyatt Regency Columbus

The front desk person was extremely friendly and accommodating. He made me feel comfortable. Room was clean and inviting, especially after a long trip.

Our stay at the Hyatt Regency was a good one....not great though. The staff was very friendly and helpful. Beds were comfortable. Room was clean and temp was consistent. Cons: 1)The bathtub/shower was not in the greatest condition. The floor of the tub was textured and you could tell it had turned slightly brown where people stand. 2) I got breakfast from their coffee shop which didn't have a ton of options so I grabbed a to-go thing of Cheerios and bought an orange. I opened the Cheerios and noticed they were heart shaped (In December) which prompted me to check the date. The cereal had been expired since September and the orange was rotten and mushy when I turned it over. I asked the cashier for a new orange and told her I was going to go grab a different cereal. I received a slightly less rotten orange and went to grab a different cereaI only to see that almost every cereal and oatmeal option on the shelves were all expired but I ended up finding a random one that wasn't. I sat at the table and watched her throw away 4 full shelves of expired food leaving only a few oatmeals on the shelf. I understand that due to COVID businesses are slower but for a Regency I thought this was pretty unacceptable to have these issues and couldn't understand how a weekly freshness check was not in place. 3) I was also surprised to find out that our deal did not include parking and it was an additional $20 to park a block away and walk over through the tunnel.

Big hotel since it’s part of the convention center. Bathrooms are small. Since it’s COVID they’re only are operating at 20% capacity, so most of the king bed rooms were not available. The rooms are outdated as well. Paper thin walls. Gym is excellent and the bell hop gentleman Jeff was very friendly!

The front desk service was great ! I had a mic up with my room and she got me together right away the room is nice very clean and the view is everything 😍

The hotel was very nice and clean. You should be very proud of Clariissa, the desk clerk that was on duty Tuesday and Wednesday. I called with a couple of special requests, as I had eye surgery, she saw to it that my request were made.😊. Very helpful and friendly person!!!! Really appreciated all her efforts😊.

It waz amazing tge best view

It’s was very nice

Only hear say

There was no housekeeping service. Even with COVID, there should have been someone around. Food service was minimal and not good. The gentleman who waited on us at Starbucks was very pleasant and did his best but food offerings left a lot to be desired.

Everything was fine, great staff. No issues the helped with everything i needed.